Reference

Privacy Policy — How We Keep Your Account Safe

When you open an account with us, your personal information — from your login details to your DANA, OVO, GoPay and QRIS payment records — is protected by…

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asianboki Privacy Policy — How We Keep Your Account Safe
REACH US ANYTIME

How to Contact Us About Your Privacy

Email Support Send privacy questions or data requests to our support team at [email protected]. We respond to all data-access and deletion requests within 5 business days.
Live Chat Open your account and go to the lobby footer. Our support agents are available daily 09:00–23:00 Indonesia time to answer questions about your data and account privacy.
Account Settings Log in and visit Settings > Privacy. You can update your contact preferences, download your data export, or request account deletion directly from this page.
SECURITY & COMPLIANCE

Data Protection, Cookies and Account Safety

Encryption & Servers

Your login credentials, DANA, OVO, GoPay and QRIS payment details, and account history are encrypted in transit and stored on secure, physically protected servers. We do not share your banking information with third parties except payment processors required to clear your deposits.

Cookies & Tracking

We use cookies to remember your login, language preference, and game history so you don't start over each time. These are functional cookies that improve your experience; you can disable them in your browser, though some lobby features may not work.

Data Retention

We keep your account data for as long as your account exists. After deletion or account closure, financial records are retained for 7 years to comply with Indonesian banking regulations, but personal contact information is removed.

Two-Factor Authentication

Enable 2FA in your account settings to add a second verification step when you log in. This protects your account against unauthorized access even if someone learns your password.

Payment Verification

All DANA, OVO, GoPay and QRIS deposits are verified through encrypted payment gateways. Withdrawals require identity confirmation and may take 1–3 business days depending on your bank.

Your Right to Access

Request a full export of your personal data at any time by emailing [email protected] or using the Privacy section of your account settings. We deliver your data in a portable format within 5 days.

Privacy Policy — Your Questions Answered

We collect your name, email, phone number, date of birth, and banking details for DANA, OVO, GoPay and QRIS transactions. We also track your login history, game activity, and deposit and withdrawal records to verify your identity and prevent fraud.

Payment details are encrypted using industry-standard SSL and transmitted only to our trusted payment processors. Your banking credentials are never stored on our servers; only transaction records are kept and encrypted. All deposits and withdrawals are verified before processing.

Yes. Log into your account, go to Settings > Privacy, and select Delete Account. Your personal information is removed within 5 days, though financial records must be retained for 7 years under Indonesian banking law.

No. We never sell your personal data. We share payment information only with payment processors required to clear DANA, OVO, GoPay and QRIS transactions, and legal information with regulators where local law requires it.

Cookies are small files stored on your device that remember your login, language, and game preferences. We use them to improve your experience and save you time. You can disable cookies in your browser settings, though some features may not work.

Personal contact and login data are deleted within 30 days. Financial and transaction records are kept for 7 years to comply with Indonesian banking regulations. You can request a data export before closing your account.

Email [email protected] with your account number and request a data export, or go to your account Settings > Privacy and click Download My Data. We deliver your information in a portable format within 5 business days.